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From registration to payments, betting to bonuses — find all your answers about Okajee in one place, in plain English. If you can't find what you're looking for, our support team is always here to help.

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What can we help you with?

Go directly to the relevant section and find the answer to your question.

Account & Registration

Find answers to all questions about opening an account, logging in, changing your password, verification, and managing your profile.

Payments & Transactions

Questions and answers about deposits, withdrawals, Mobile Pay/Nagad/Rocket payments, transfer limits, and transaction timeframes.

Betting & Games

General questions and detailed answers about Sports Betting, live betting, match odds, Lottery, and Jackpot.

Bonuses & Promotions

Learn about the terms and conditions for welcome bonuses, reload bonuses, cashback, free bets, and promotional offers.

Security & Privacy

FAQs covering account security, SSL encryption, two-factor authentication, and the protection of your personal data.

Responsible Gaming

Important information on setting betting limits, temporarily suspending your account, self-exclusion, and playing responsibly.

Full FAQ

All Your Questions About Okajee, Answered

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Account & Registration

Signing up with Okajee is quick and easy. on the registration page Go to the page and enter your mobile number or email address. Set a strong password and fill in the required details. Verify the OTP sent to your mobile and your account will be activated instantly. The entire process takes just 3 minutes, and you'll receive your welcome bonus as soon as you register.

No, Okajee's policy allows each person to hold only one account. Opening multiple accounts using the same mobile number, email address, or device is strictly prohibited. Violating this rule may result in permanent suspension of all associated accounts and forfeiture of any balance.

On the login page Click the "Forgot Password?" link. Enter your registered mobile number or email address. You'll receive an OTP on your mobile or a reset link via email. Use the OTP or link to set a new password. The whole process takes just 2 minutes. If you run into any issues, support@okajee.wsto get in touch.

KYC verification is required for large withdrawals and certain account privileges. Simply submit a photo of your National ID (NID) or passport to complete the process. Verification is typically completed within 24 to 48 hours. Completing KYC increases your withdrawal limit and strengthens your account security.

After logging in, you can update your phone number, email, address, and other personal details from your profile settings. To change your name or date of birth, you'll need to contact the support team and may be required to submit supporting documents. Some changes require additional verification for security purposes.

Payments & Transactions

Okajee currently supports deposits and withdrawals via Mobile Pay, Nagad, Rocket, and Bank Transfer. Mobile banking is the fastest option — balances are typically credited within 5 to 15 minutes. For more details, Payments Page See.

The minimum deposit at Okajee is just ৳100. You can start betting from this low amount. Maximum deposits are subject to daily limits based on your account verification level. Higher limits apply to fully verified accounts.

Withdrawal requests are typically processed within 1 to 24 hours. Mobile banking withdrawals (Mobile Pay, Nagad, Rocket) are usually the fastest. Bank transfers may take 1 to 3 business days. Completing KYC verification before your first withdrawal helps speed up the process.

Mobile banking deposits are usually credited within 15 minutes. If it takes longer than 30 minutes, please contact us with your transaction ID support@okajee.ws-. Our support team will look into the matter promptly and get it resolved.

Okajee does not charge any fees for deposits or withdrawals. However, mobile banking providers (Mobile Pay, Nagad, Rocket) may apply their own service charges. Please check the fee schedule of the relevant payment service for details.

Betting & Games

On Okajee, you can bet on over 100 sports including cricket, football, kabaddi, tennis, badminton, and basketball. Special odds are available for the Bangladesh Premier League (BPL), IPL, Cricket World Cup, and major international football tournaments. Sports Betting page View all for full details.

Live betting means placing bets at real-time odds while a match is in progress. You can place a bet at any point after the game has started, and odds shift dynamically as the match unfolds. It's best suited for experienced bettors who can read the flow of the game and act at the right moment.

Log in and Lottery Page or on the jackpot page Go to the page, browse active draws, and purchase tickets or confirm your participation automatically. Jackpot draws take place at scheduled times and results are sent directly to your account. If you win, the prize is automatically credited to your balance.

If a match is fully cancelled or fewer overs are played than scheduled, your full stake is typically refunded. However, once a certain number of overs or a set period of play has been completed, the result may be considered valid. Okajee's Terms & Conditions See the page for full terms and conditions.

Bonuses & Promotions

As a new member, Registration after registration, a welcome bonus is available on your first deposit. Bonus amounts and terms may change periodically, so Latest Promotions Page for up-to-date information. Bonuses are credited to your account automatically — no separate code required.

To redeem a voucher code, on the voucher page Go to the page, log in, enter the code in the designated field, and submit. A valid code will be instantly credited to your bonus balance. Each voucher code can generally only be used once and must be redeemed before it expires.

Bonus balance cannot be withdrawn directly. Every bonus comes with a wagering requirement — meaning you need to place a certain amount in bets before it converts to real balance. For example, a 5x wagering requirement on a ৳100 bonus means you need to bet ৳500. Full terms Terms & ConditionsYou will find it at -.

Share your account's referral link or code with friends. When a friend registers using your link and makes their first deposit, a referral bonus will be credited to your account. To find out the current referral bonus amount, Latest Promotions Visit the page.

Security & Privacy

Yes, Okajee is completely secure. We use SSL encryption to keep all your data protected at all times. Personal and financial information is never shared with third parties. Our Privacy Policy Visit the page for full data protection guidelines.

Immediately support@okajee.wsto send us an email and request a temporary account lock. Change your password immediately and make sure mobile OTP verification is enabled. Our security team will investigate within 24 hours and take the necessary action.

Okajee operates under an international gaming licence and guarantees fair play. All game outcomes are determined by RNG (Random Number Generator) technology, ensuring complete impartiality. Our About Us You can find full licensing and regulatory details on the page.

Responsible Gaming

From your account settings, you can set daily, weekly, or monthly deposit and betting limits. Once a limit is set, it takes effect immediately. Increasing a limit is subject to a 24-hour waiting period, while decreasing one takes effect right away. For more details, Responsible Gaming Page See.

Yes, you can self-suspend your account for 7 days, 30 days, or 6 months at any time. During this period, betting and deposits will not be possible. For permanent self-exclusion, support@okajee.ws-. We believe in a culture of responsible gaming.

No, Okajee is strictly for users aged 18 and above. Age is verified during registration, and KYC documents may be requested if underage use is suspected. Parents are encouraged to enable parental controls on devices accessible to minors.
Important Information

Good to Know

Time Limit
Key Deadlines
  • Deposit Processing: 5–15 minutes
  • Withdrawal Processing: 1–24 hours
  • KYC verification: 24–48 hours
  • Support response time: within 2 hours
  • Bonus validity: varies per offer
Please note
Important Rules
  • One account per person
  • Only use payment methods registered in your own name
  • Withdrawals are not available until wagering requirements on bonuses are met
  • Suspicious activity may result in account suspension
  • Service is prohibited for users under 18
More Help

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Our support team is available 24/7 and ready to help.

Email Support

Email us for any issue and you'll typically get a response within 2 hours.

support@okajee.ws
Support Hours

Our support team is available 24/7, every day of the week.

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Read the Policy

Visit our policy pages for full terms and guidelines.

Terms & Conditions →
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